FREQUENTLY ASKED QUESTIONS
What’s on your mind?
Understanding Emotions
Let’s explore what’s been happening in your life recently and in the past. Often, emotions are signals—your mind and body trying to tell you something.
What you’re feeling is valid. Many people experience similar emotions, even if the reasons differ. Let’s understand where yours are coming from
Thought Patterns & Behavior
Let’s look at the patterns in your thoughts. Sometimes writing them down, challenging them, or practicing mindfulness can help you gain control.
Repetition can come from unresolved issues or habits. Once we understand the root, we can start creating different outcomes
Relationships
Let’s look at communication, trust, boundaries, and emotional needs. Healthy relationships take conscious effort from both people.
Stress & Coping
Stress management starts with identifying triggers, then building tools—like self-care, problem-solving, or setting limits—to ease the pressure."
Hope & Progress
Things can and often do improve with support and effort. You don’t have to go through this alone
About Counselling Itself
If you’re thinking about counselling, that’s already a good sign that you’re open to growth or support. Counselling isn’t only for “serious problems”—it’s a space where you can explore your thoughts, feelings, relationships, or goals in a safe and non-judgmental setting
Counselling helps by offering a confidential, supportive relationship where you can explore what’s really going on inside you. Through active listening, reflection, and dialogue, a counsellor can help you gain clarity.
I can usually handle my problems on my own. Do I still need counselling?”
A typical session lasts about 50 minutes. You’ll talk with a trained therapist in a safe, confidential space—either in person or online. You guide the conversation, and the therapist listens, reflects, and helps you explore your thoughts and feelings
Yes, confidentiality is a core principle of counselling. What you share stays between you and your therapist, with a few legal exceptions—like if there's risk of serious harm to you or others, or in cases of abuse. Your counsellor should explain confidentiality clearly during your first session.
Yes. Research shows that online therapy can be just as effective as in-person therapy for many issues, especially for anxiety, depression, stress, and personal growth.
Absolutely—and you should. A good therapeutic relationship is key to progress. You can look for therapists based on their specialties (e.g., anxiety, trauma, relationships), their approach (e.g., person-cantered, CBT), and their identity or values if that’s important to you. Most therapists also offer initial consultations to see if it’s a good fit.
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